GDPR Policy

Data protection laws are set to change on May 25th 2018 with the introduction of GDPR (General Data Protection Regulation). This means that as a business we have to provide details of the information we hold about you, be more transparent about how we use this data and make it much easier for the information stored to be removed on request.

Privacy policy

Polly’s Petals Ltd  (“we”/”us”) are fully committed to protecting and respecting any personal information you share with us.
This privacy policy explains what information we collect from you, how it is used, how you can manage this information and how to contact us.
We will never send you unsolicited ‘junk’ email or sell your information to third parties.

What information do we collect?

We collect information about you when you purchase products from us via our website.
The information we may collect includes some or all the following:
Name
Address
Phone number
Email address

How do we use this information?

Polly’s Petals Ltd only uses this information to process your order and send your items to you

How do we share this information?

We do not sell or share your information to third parties and it is only accessible to compliant members of staff.

How can I manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you.

You can manage your information by contacting us:

Post: Polly’s Petals Ltd, 4 South Way, Southwell Business Park, Portland, Dorset, DT5 2NJ
Email: sales@pollyspetals.co.uk

What information we store

At this time we hold information as provided by you for purchase of products only. Details of information we store includes;

• Name
• Business Address
• Phone number
• Mobile number
• Email address

We do not use this information for marketing purposes nor do we sell to 3rd party advertisers.

How information is stored?

Any information held is stored in a safe and secure environment and is only accessible by authorised staff. Your information is held in the following locations;

• Gmail address book
• Invoices and relevant paperwork required by HMRC
• Password protected USB / Hard drives
• Password protected One Drive

All information held is password protected and available only to compliant staff members.
Any printed emails used during projects will be destroyed 18 months after purchase.

As a company we do not currently send out an email newsletter but should this change moving forward all required ‘opt in’ steps will be followed to ensure we have your permission before we send anything to you.

If you’d like a more detailed report of the information we hold on you and your business, how it is used by Polly’s Petals Ltd or would like it removed all together then please email sales@pollyspetals.co.uk or call us on 01305 824121.