Frequently Asked Questions
We are a SALSA accredited independent company and source our fresh flowers from a UK grower and Freeze Dry them in-house in a process that takes many days using a chemical free way of preservation using only temperature and vacuum.
Freeze dried flowers and petals keep their natural charm and structure but they can be used for a minimum of 3 months.
The flowers and petals will arrive in a light resistant, recyclable grip seal bag to help you preserve the flowers. Please Note: they do not need to be refrigerated but kept cool, dry and away from direct sunlight.
We source our food grade heat dried flowers and petals from trusted suppliers in India.
Our SALSA accredited team prepare the petal and flower mixes in premises in Dorset.
The petals, flowers and buds will be supplied in light resistant, recyclable grip seal bags that allow some of the petals to be used while the remainder can be stored for up to 12 months in a cool dark place.
Our natural petal confetti is sourced from our trusted suppliers and is mixed and packed by hand in our premises in Dorset.
We measure our confetti using 1 Litre jugs, the petals are pressed down, but not crushed.
1 Litre should be enough for 10 handfuls, more if they are smaller hands.
So that your confetti is perfect for your big day we recommend ordering 4 to 8 weeks prior to your wedding.
Alternatively you can order months in advance, just let us know the date of your wedding when placing the order and we’ll send out your order 4 weeks prior to your big day.
When your order arrives, open up the re-sealable bag and check it’s exactly what you wanted. It then needs to be re-sealed and stored in a cool dry and dark place.
UK Addresses
As standard all orders will be processed on the next working day and sent via Royal Mail’s 48hr delivery service. Please allow 3-5 working days for delivery.
If you need a faster delivery time, please choose our First Class service at checkout. If your order is received before 12:00 we will process it on the same working day, otherwise it will be the next working day. Your order will be sent using the Royal Mail tracked 24 delivery service. Ideally your parcel should arrive the next day, but sometimes it takes as extra day.
If your order does not arrive we have a tracking code for all our parcels. Head to our contact us page with your order number, we will locate your parcel and update you with its whereabouts.
Non UK Addresses
For many countries the postal costs will be automatically calculated, if your country is not available please contact us for postal feasibility and costs.
PLEASE NOTE these quoted costs are for parcels up to 2 kg, for larger quantities please contact us for postal feasibility and costs.